Shipping policy

Last Updated: Aug 6th, 2026

Thank you for shopping with Faith & Purpose Co. Below you'll find information about how we process and ship your order.

Order Processing

  • Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

  • Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.

  • During new releases, sales, or holiday periods, processing times may be slightly longer.

Once your order has shipped, you'll receive a confirmation email with tracking information (when available).

Shipping Rates

Shipping costs are calculated at checkout based on your location, shipping method, and order size.

We may occasionally offer free shipping promotions. When available, promotional terms will be displayed on our website.

Estimated Delivery Times

Estimated delivery begins after your order has been processed.

Shipping Method Estimated Delivery
Standard Shipping 3–7 business days
Expedited Shipping 2–3 business days
Express Shipping 1–2 business days (where available)

Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, or other circumstances beyond our control.

Pre-Orders

If your order contains a pre-order item, it will ship on or around the product's release date unless otherwise stated.

If your order includes both in-stock and pre-order items, we may:

  • Ship everything together when the pre-order becomes available, or

  • Ship available items separately (additional shipping charges may apply).

Digital Products

Digital books, downloads, and other digital products are delivered electronically and are not subject to shipping fees.

Shipping Locations

We currently ship to:

  • United States

  • Canada

Customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

Incorrect Shipping Information

Please review your shipping address carefully before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error, contact us immediately at mail@faithandpurposeco.com. We'll do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.

Lost, Delayed, or Damaged Packages

If your package is lost, arrives damaged, or appears to be delayed:

  • Contact us within 7 days of the expected delivery date.

  • Please include your order number and photos (if applicable).

Once a package has been handed to the shipping carrier, delivery is the carrier's responsibility. However, we'll gladly help you work with the carrier to resolve any issues.

Returned Packages

Packages returned to us due to:

  • Incorrect or incomplete addresses,

  • Failure to claim the package, or

  • Multiple unsuccessful delivery attempts,

may require additional shipping charges before they can be resent.

Order Changes & Cancellations

Orders may only be changed or canceled before they have entered processing.

Once an order has been processed or shipped, we are unable to make changes.

Questions

If you have any questions about your order or our shipping policy, please contact us at:

Email: mail@faithandpurposeco.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM CT